It is our policy to guarantee customer satisfaction by providing very high quality music box beauty and marvelous sound to treasure for a lifetime.

Our site is safe for internet shopping using the SSL security for credit card payments.  While we need some personal information for shipping and/or necessary communication all information remains with us and is not provided for others use.

Return Policy:  If the order is incomplete or damaged in any way, please contact us via email or phone to discuss details.

Orders that were fulfilled as requested and arrived in perfect condition and is being returned for refund at buyer's remorse (just didn't like it) is subject to a 20% restocking fee.  Shipping costs are non-refundable  and any speciality item (e.g. Personalization) is also non refundable

You may call or e-mail us with any questions as provided on the Contact Us page.

Thank you for shopping at our site.